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Instrument of self-regulation

Code of Conduct for ISPs for the treatment of spam
Entry into force:
Type of document:
Code of Conduct
Geographical scope:
Content-related scope:
Related areas:
consumer rights,
data protection / privacy

The Association of ISPs in Austria and the Austrian Internet Service Providers themselves, have drawn up and agreed a Code of Conduct for ISPs for the treatment of spam. The rationale for these general rules of conduct is to give individual ISPs, within the scope of existing laws, clear guidelines for dealing with spam, in respect of their private and business customers, other ISPs, courts, authorities and other third parties, in order to effectively combat spam without thereby restricting their customers’ rights.

   Click to download the corresponding pdf-document (0.019 MB)

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Available on the website since April 30, 2008